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Our support
At AdvanThink, we do much more than just provide support. We offer you a complete range of services, combining cutting-edge technical expertise with an in-depth understanding of your challenges.
The proof is in the POC
A proof of concept (POC) is the best way to assess the benefits of using our solutions. It guarantees the success of your project, while objectifying your technological and functional choices. AvanThink can help you carry out a POC to validate that our solutions will meet the expectations of your stakeholders.
Technical POC
- Feasibility assessment
- Problem identification
- Concept validation
- Informed decision-making
Functional POC
- Checking requirements
- Specification validation
- Risk reduction
- Demonstration to stakeholders
Consulting & project methodology
AMADEA software
At AdvanThink, our proven project methodology for Amadea integration is synonymous with efficiency and precision. Drawing on our expertise, we guide you every step of the way, from analysis of your company's specific requirements to optimal customization of the solution. Our methodical approach ensures seamless integration, minimizing disruption and maximizing the efficiency of your Amadea use. With AdvanThink, integration becomes a simplified and successful experience.
FraudManager software
AdvanThink's implementation of FraudManager is based on a rigorous project methodology. Our team of experts stands out for its analytical approach and attention to detail. We start with a thorough assessment of your fraud management needs, then design a tailor-made solution. Our methodology guarantees a smooth implementation, with ongoing monitoring to ensure optimal FraudManager performance.
AdvanThink Academy training
A certifying training program designed by experts to accelerate your learning curve
For over 20 years, AdvanThink has been offering training courses on all its products at its Academy. Our certified training courses are designed to help users develop their skills, through a combination of theoretical presentations and practical exercises.
We are committed to providing you with an enriching training experience that meets your expectations and delivered by professionals in your field.
Discover our high-quality training courses at AdvanThink, certified by Qualiopi, guaranteeing first-class teaching: programs accredited by Qualiopi, the quality standard in professional training.
I really liked the teaching skills and the ability to meet all my day-to-day operational needs (...).
Franck. D
Since the training, I've been using the tools perfectly, and I've become the pedagogical referent within my company (...)!
Juliette. V
Local support and guidance
Enhanced technical support for an exceptional customer experience
01.
Your premium technical support
Each of our customers benefits from the support of a dedicated technical team, qualified and experienced in their field. Your requests are given top priority.
02.
Would you like to go further with an expert consultant?
Depending on your needs, you can benefit from a technical expert consultant with in-depth knowledge and specialized skills in a specific field (Data, Data Science, Fraud...) to help you implement solutions tailored to your company's unique requirements.
A dedicated support team
Local consultants
Networking
The Fraud Figthers Club
Every year, the Fraud Fighters Club brings together all those involved in the fight against fraud. The day's program includes workshops, presentations of strategic and functional roadmaps, inter-departmental feedback, etc., in a unique setting for sharing and conviviality (teambuilding, French gastronomy, etc.).
Themed events
Within the framework of our thematic clubs, we organize meetings, seminars and workshops with our customers, focusing on the latest developments in our business verticals (Fraud, Marketing & Business, Bioanalysis, Supply Chain, Accounting, etc.). These events provide an opportunity to meet and exchange views on the state of the art.
Technological regulatory watch
AdvanThink invests heavily in technology watch to stay at the forefront of technology.Anticipating needs, analyzing emerging trends and staying one step ahead technically are essential to offering our customers innovative, customized solutions.
Our partnership with Gartner, the world leader in technology research and analysis, consolidates our position as an informed and responsive player in the market.
Accompanying our customers on their data science journey is our overriding commitment at AdvanThink. We understand that harnessing data effectively is an essential pillar of their success. That's why we put at their disposal a team of experts passionate about data science, ready to guide them every step of the way.
From the very first contact, our approach focuses on your specific needs, with personalized demonstrations of FraudManager and Amadea. Our team of qualified data scientists is at your side to explore, prepare and analyze your data in depth. We use the most advanced techniques in artificial intelligence and machine learning.
